What to do if products are missing or incorrect products are included in the package
If the delivered package is properly sealed and undamaged, but it does not include all products listed on the invoice, the detailed list of missing items (including article numbers, quantities and the exact names of the items) should be sent to the following email address within 72 hours of receipt: exportsales@perfectnails.hu.
If incorrect products were included, please attach a photo as well. Our colleagues will check the stocks of the reported product and if your claim is legitimate, we will ship the missing and/or the correct items to you.
