Supplementary orders and order modifications
May I place a supplementary order via telephone or email?
No. After an order has been placed, it cannot be supplemented. If you wish to purchase further products, please place a new order in the webstore.
Please mind that in that case if the original order is already closed and/or shipped as well, we will charge again a shipping fee for the supplementary order even if it is only 1 pc. of product.
May I modify my original order?
If you wish to modify your order, it must be indicated to the export divison via email: exportsales@perfectnails.hu and the modification need to be clearly indicated in the excel order form.
Indicate the changes with different colors in the quantity column of the order form,
for example removing: red, adding: green, changed quantity: yellow)
For any changes in an already preapered order we charge 10 EUR = each 1 work hour started
Extra charges will be added to the shipping cost on the invoice.
Please mind that all the changes which are implemented on a closed order may increase the chance of making mistakes for warehouse workers.
May I modify the packaging of my order?
The number and size of the packaging boxes are always optimized for the given order to protect the contents of the consignment, thus avoiding damage due to breakage and insurance arrangements.
If the consignment leaves our warehouse by one of our contracted freight companies on behalf of Perfect Nails, in that case, the customer is not allowed to require any modifications regarding packaging materials and methods.
